Over the course of a relationship, there are events or “triggers” which necessitate communication with your customers. It might be a particular date, or level of product usage. It might be a customer action, or the purchase of a product. Whatever the trigger, SynQ’s automated systems enable you to respond immediately, generating the appropriate communication, based on a set of pre-established rules. It’s providing timely and helpful information. It’s serving the customer – when they most need to be served.